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Welcome to Remishop

Privacy Policy

This privacy policy sets out how Remishop uses and protects any information that you give Remishop when you use this website. Remishop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Remishop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We may collect the following information:

PERSONAL INFORMATION

  • name
  • contact information including email address
  • credit card information (only for purchases; not stored) 
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
NON-PERSONAL INFORMATION
  • browser name
  • type of computer and technical non-personal information about Users
  • means of connection to our site
  • how often Users visit our site
  • how long Users visit our site for
  • what other sites Users have visited prior to visiting our site
  • other similar information
 

For the exhaustive list of cookies we collect see the List of cookies we collect section.


When we gather information about our Users

We may collect personal and non-personal identification information from Users in a variety of ways, including, but not limited to when Users:

  • visit our site
  • register to the site
  • place an order on the site
  • fill out a form on the site
  • respond to a survey on the site
  • subscribe to our newsletter
  • in connection with other activities, services, features, or resources we make available on our Site
     

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To Improve Customer Service
     
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize User Experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Improve Our Site & Products
    We continually strive to improve our website and product offerings based on the information and feedback we receive from you.
  • To Process Transactions
    We may use the information Users provide about themselves when placing an order only to provide service to complete that order. We do not share this information with outside parties except to the extent necessary to provide the product or service.
  • To Administer Content such as Promotions, Surveys, Special Offers, New Products, or or Other Information
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • Internal Record Keeping
  • Market Research
     
    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
     

Security

We are committed to ensuring that your information is secure. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between Remishop and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 

Google Analytics

This website uses Google Analytics to help analyze how Users use this site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. This information that is generated by the cookie about your use of our website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Remishop. 

We will never (and will not allow any third party to) use these statistical analytics tools to track or collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit the information via a fill-in form on our website.
 

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Remishop website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Links to other websites

Our website may contain links to other websites of interest including advertising or other content from our partners, suppliers, advertisers, sponsors, licensors, and other third parties. However, once you have used these links to leave our site, you should note that we do not have any control over that other website, its content, or links that appear on these sites. We do not have control over the content or links that appear on these sites. Therefore, we cannot be responsible for the practices employed by these websites, or the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services, including their content and links, may have their own privacy and customer service policies. Browsing and interaction on any of these other websites, including websites which have a link to our Site, is subject to that website's own terms and policies. Therefore, you should exercise caution and look at the privacy statement applicable to the website in question.
 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@remishop.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
_GA Google Analytics uses this to distinguish users.
_UTMA

Google Analytics uses this to distinguish users and sessions.
The cookie is created when the javascript library executes and no existing __utma cookies exists. 
The cookie is updated every time data is sent to Google Analytics.

_UTMB Google Analytics uses this to determine new sessions/visits.
The cookie is created when the javascript library executes and no existing __utmb cookies exists.
The cookie is updated every time data is sent to Google Analytics.
_UTMC

Google Analytics uses this to set for interoperability with urchin.js.
Historically, this cookie operated in conjunction with the
__utmb cookie to determine whether the user was in a new session/visit.
(Not used in ga.js.)

_UTMZ Google Analytics uses this store the traffic source or campaign that explains how the user reached your site.
The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
_UTMV Google Analytics uses tihs to store visitor-level custom variable data.
This cookie is created when a developer uses the
_setCustomVar method with a visitor level custom variable.
This cookie was also used for the deprecated
_setVar method.
The cookie is updated every time data is sent to Google Analytics.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Changes to This Privacy Policy

Remishop has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
 

Your Acceptance of These Terms

By using Remishop, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. your continued use of Remishop following the posting of changes to this policy will be deemed your acceptance of these changes. 
 

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Remishop
www.remishop.com
info@remishop.com

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